Privacy Policy

Last revised: February 22, 2026

1. Overview

Seedream AI ("Seedream AI", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we process, how we use it, and how we protect it when you use aiseedream.org (the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate and improve the Service.

Account Information

When you create an account, we may collect:

• Email address
• Authentication provider identifiers (such as Google login)
• Account settings and preferences

Generated Media and Usage Data

When you use the Service, we process:

• Prompts and inputs you submit
• Images and videos generated through the Service
• Media metadata (generation parameters, timestamps, and settings)
• Usage activity associated with your account This information is required to provide functionality such as:
• Access to generation history
• Media downloads
• Account management
• Service improvements

Media History Retention

Generated images and videos may be stored and associated with your account to provide access to your generation history. Retention duration depends on your subscription level. For example:

• Free users may have limited or no history retention
• Paid plans may retain media history for defined periods such as 30 days, 90 days, or longer depending on the plan Users may delete their generated images or videos at any time through their account interface. Deleted media may be permanently removed from our systems after a reasonable processing period.

Technical and Security Data

We automatically collect limited technical data necessary for service operation and security, including:

• IP address
• Browser type and version
• Device type and operating system
• Access timestamps
• Log and diagnostic data

3. Abuse Prevention and Security

To protect the Service from abuse and fraud, Seedream AI uses safeguards including CAPTCHA verification, device fingerprinting, IP-based rate limiting, and automated abuse detection. These safeguards primarily apply to guest users and free credit usage. Paid subscriptions and purchased credits are governed by the limits of the applicable plan and are not subject to free trial abuse restrictions during normal use.

4. How We Use Information

We use collected information to:

• Provide image and video generation services
• Store and display your media history
• Operate and maintain your account
• Improve performance, reliability, and quality
• Prevent abuse, fraud, and unauthorized access
• Provide customer support
• Comply with legal obligations We do not sell your personal information.

5. Sharing of Information

We only share information when necessary to operate the Service. We may share data with trusted third-party service providers such as:

• Cloud storage providers
• AI infrastructure providers
• Authentication providers
• Payment processors (such as Stripe, Creem, or other authorized providers)
• Analytics and infrastructure providers These providers process data solely to provide services on our behalf. We may also disclose information if required by law.

6. Payment Processing

Payments are processed by third-party providers such as Stripe, Creem, or other authorized payment processors. Seedream AI does not store full payment card details on its servers. Payment processors handle your payment information according to their own privacy policies.

7. Data Retention

We retain account and media data only as long as necessary to provide the Service and fulfill operational and legal requirements. Retention periods may vary based on subscription plan, account status, user deletion requests, and legal obligations. Users may delete their media or accounts at any time.

8. Data Security

We use industry-standard security measures including:

• Encrypted data transmission (HTTPS)
• Access controls and authentication protections
• Secure storage infrastructure
• Monitoring and abuse detection systems No system can guarantee absolute security, but we take reasonable measures to protect your data.

9. Your Rights and Choices

Depending on your location, you may have rights including:

• Access to your account data
• Correction of inaccurate information
• Deletion of your account or media
• Restriction of processing You may exercise these rights by contacting support.

10. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date. Continued use of the Service indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact: [email protected]